• Free delivery for orders over EUR 40

Returns

Free-of-charge returns:

 

Important: Always contact us first before returning an item. We will let you know how to proceed. This is the only way we can guarantee that the return will go smoothly and that you will be refunded the item price and the shipping costs.

We do not accept cash upon delivery!

 

Please note the different return addresses when sending from different countries:

 

Customers from the UK:
Nightbruck c/o FSH GmbH
Von-Behringstr. 7
88131 Lindau
Germany

 

Customers from France / Italy:
Nightbruck c/o FSH GmbH
Von-Behringstr. 7
88131 Lindau
Germany

 

Please enclose a copy of the delivery note or note the  order number(order ID) so that we can deal with your return accordingly. Please also let us know your bank account details for the refund

Please observe that the item must be in mint condition, must be unused and undamaged.

We ask you to be patient with us in cases of refunds.
Once the item has been delivered to us by post, it still needs to be closely inspected. In cases of a sound or warranted claim, the refund process will be started immediately. This process usually takes between 5 and 7 working days.

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